June 1, 2024

Embracing Change: The NAR Lawsuit and the Evolution of Real Estate Practices

Matt Sanderson

The recent lawsuit against the National Association of Realtors (NAR) has sent shockwaves through the real estate industry, sparking heated debates among agents and brokers alike. While some view it as a disruptive force, I see it as a much-needed catalyst for a healthier market. Having spent over a decade in commercial real estate, I believe this shakeout is essential for weeding out unskilled agents and fostering a culture of competition that ultimately benefits consumers.

One of the core issues the lawsuit addresses is the notion of fixed commissions, which have long been a standard practice in the residential real estate sector. However, this model often left little room for negotiation and allowed for complacency among agents who expected high commissions for minimal effort. As someone who has navigated the nuances of negotiation in commercial transactions, I've witnessed firsthand the benefits of flexible fee structures. Each deal presented a unique set of circumstances, and our fees were always subject to negotiation. This adaptability not only incentivized agents to enhance their negotiation skills but also ensured that clients received the best value for their money.

Contrary to popular belief, I don't foresee this lawsuit leading to the obsolescence of brokers and agents. Instead, I believe it will prompt a much-needed shakeout, where only those who add tangible value will thrive. In an industry inundated with individuals vying for a piece of the pie, differentiation is key. Agents who go above and beyond, offering specialized expertise, personalized service, and adept negotiation tactics, will emerge as the frontrunners in this new landscape. As a side note, at strIQ, we ONLY partner with agents who bring this type of tangible value to our users. By focusing on high quality real estate agents that understand the STR world and work with STR clients regularly, we are able to ensure success for members of our community who are looking in new markets for high performing properties.

This shakeout isn't just about survival of the fittest; it's about fostering a culture of continuous improvement. With the realization that their fees are no longer set in stone, agents will be compelled to reassess their value proposition and invest in honing their skills. This, in turn, will elevate the overall standard of service within the industry, benefiting consumers who deserve nothing less than excellence.

While change can be unsettling, it's also an opportunity for growth and innovation. The NAR lawsuit serves as a wake-up call for an industry ripe for transformation. By embracing this shift towards a more competitive and consumer-centric model, we can pave the way for a brighter future for real estate—one where value reigns supreme, and mediocrity becomes a relic of the past. For those of us who use platforms like airBNB, VRBO and others, we are already familiar with consumer-centric models as the vacation rental industry evolves alongside technology. This lawsuit may open doors on the acquisition side of short term rentals in the form of new technologies.

The NAR lawsuit may be controversial, but it's also necessary for the evolution of the real estate industry. As someone who has thrived in an environment where fees are negotiable and value is paramount, I welcome this shakeout with open arms. It's time to embrace change, challenge the status quo, and usher in a new era of real estate excellence.

Are you a real estate agent who works with STR clients? We'd love to partner with you in your markets! Drop me an email at matt.sanderson@striq.com.